STOP relying on email!

STOP relying on email!

Let WHMCS Notify Extended ensure that clients and staff get proper notifications of events!

Hackers are EVERYWHERE

Hackers are EVERYWHERE

Take control of your WHMCS installation with WHMCS  User and IP Control

WHMCS can be complicated

WHMCS can be complicated

Spend a few hours learning from a Guru! Training available

Don't get caught with your servers down!

Don't get caught with your servers down!

Let WHMCS Guru host your billing and support website, securely and remotely!

Importing from another billing client?

Importing from another billing client?

We can absolutely put together a script to take care of that for you

Need WHMCS Customized?

Need WHMCS Customized?

We’ve been developing addons, hooks and modules for WHMCS since 2007. Drop us a line

Communicating with your clients through WHMCS

Communicating with your clients through WHMCS can be tough. How many times in the past few months have you had to give this response to your clients? Be honest!

We sent you an email (invoice, support response, etc), please check your spam folder if it’s not received!

If you’re honest, you know that this problem occurs far, far too often. When you’re talking about critical business communications, this is something that is even worse. Imagine waking up one day to find that your server is suspended because you never ‘got the invoice’. It’s not always the client’s fault (though many times it is). There are many factors that can lead to this , including  your own mail server reputation, your client’s filtering policies (usually handled by their server admin), individual filter rules (Spamassassin or  mail client), bayes filtering, or which direction the wind is blowing (ok, that last one is a reach, but it’s still possible ;)) . In fact, this happened to me, just today… Email sent to magicspam, ironically, caught in spam trap. No reason why (I’m not in any RBLs, reputation is good, etc).

Content-language: en-us
Thread-Index: AdG2vZFU45KqMPgxSfakmf/tR56UDw==
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname – coruscant.tjwi.info
X-AntiAbuse: Original Domain – magicspam.com
X-AntiAbuse: Originator/Caller UID/GID – [47 12] / [47 12]
X-AntiAbuse: Sender Address Domain – linux-tech.net
X-Get-Message-Sender-Via: coruscant.tjwi.info: authenticated_id: user@linux-tech.net
X-Authenticated-Sender: coruscant.tjwi.info: user@linux-tech.net
X-MagicMail-OS: Linux 3.x
X-MagicMail-UUID: 29073fd4-22b1-11e6-b94a-7fb9101f9f8a
X-MagicMail-SourceIP: 107.191.101.179
X-MagicMail-EnvelopeFrom: <user@linux-tech.net>
X-MagicMail-Quarantine: Yes

What if there were a way to solve this?

What if there was an easy way to  of communicating with your clients through WHMCS.

What if there was an easy way to say

Hey, you’ve got a new invoice,

or

hey, your invoice has been paid, refunded, etc?

What if there were a way to let the client know that late fees have been added ? Email? Yes, but, it’s 2016 folks. Email is effectively dead. It’s proven to be unreliable. So, what else can be done?

WHMCS Notifications Extended is the solution to this problem. Why not tell your clients via pushover, via text that they have a new invoice? Why not tell your clients via pushover or text that their service has been suspended? Let them take control of their own service. All it takes is a Twilio account, and a pushover account . If you’ve got more ideas for implementations, we’re always ready to hear them in our forums.

This product can handle not just client notifications, but staff too. That, however, will be discussed in our next blog post. Keep checking back 🙂